HR Department Surveys
As the Human Resource function evolves into one of a strategic partnership with an organizations' business units (as opposed to a service or processing role), the need to bring valuable measurement instruments to the alliance becomes ever more critical.
A key determinant of the success of HR departments being able to implement initiatives is having a solid leadership team with a positive image throughout the organization. Showing that the HR department values the employees' and managers' opinions about the HR department demonstrates a positive message. Be visible! Have an open door policy. Try to know all of the employees so that they feel comfortable confiding in the department.
As HR focuses attention and energy on the survey process, HR will send the message that the company is undertaking a new initiative, which will in turn help to foster positive employee attitudes regarding the survey. As HR work toward promoting positive organizational change, HR should simultaneously encourage employees to believe that it will occur. An environment that encourages regular, actionable feedback is crucial in establishing and maintaining a successful organization.
HR Solutions offers the following three survey instruments, designed specifically with Human Resource Departments in mind:
HR360™ Survey Instrument:
HR Solutions' approach to our HR360™ Survey, the first and only 360° evaluation system specific to Human Resource departments, is so unique and innovative that it was named Human Resource Executive magazine's "HR Product of the Year."
HR360™ offers a unique opportunity for Human Resources departments to determine and quantify internal customer expectations and satisfaction levels, as well as to verify the consistency of those expectations among all its key constituencies; the Executive Manager (the HR Director's boss), the rest of the management team, the employees, and most importantly, the Human Resources Director and Human Resources Staff themselves.
HR Service Excellence Survey Instrument:
Developed in order to get a real grasp on the successes and challenges within your HR department, HR Solutions' HR Service Excellence Survey is a quantitative instrument that objectively measures the service level and knowledge your HR team provides to its internal customers. The HR Service Excellence Survey augments traditional metrics of quality to uncover and identify new or long-standing issues which may not have been addressed, enabling you to implement appropriate programs and ideas.
Value of HR Survey Instrument:
In the struggle to rethink new approaches to develop a strategic role for Human Resources, many organizations are moving toward competency-based systems. How specifically does your HR department focus on organizational capabilities and create competitive advantage in the marketplace.
A value generating Human Resources function does not just run social events, sign employees up for benefits, and process applicants. A value generating Human Resources function focuses on outcomes and results that champion organizational competitiveness.
