Columbus Regional Case Study

As the region’s leading provider of healthcare, Columbus Regional Healthcare System has touched the lives of most of the children and adults in this region through its comprehensive network of services. Located in the West Georgia city of Columbus, Columbus Regional was established in 1986 as a not-for-profit health services organization, but its roots can be traced back to 1836 when the local hospital was a small wooden building on the banks of the Chattahoochee River. Today, Columbus Regional has grown to become the region’s healthcare leader offering compassionate care and an unwavering commitment to the residents of the region through its various facilities, programs and services.

Columbus Regional Health System sought to educate their employees on their personal Engagement by providing HR Solutions’ PEER® (The Personal Employee Engagement Report) to their employees. Columbus Regional was looking to enhance their approach to Engagement by not only holding managers responsible for Employee Engagement, but by action planning to encourage employees to take some ownership of their Engagement. Overall, Columbus Regional was looking for a simple way to encourage a partnership between managers and employees to approach Engagement as a two-way street.

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