The Breakers Palm Beach Case Study Request

While always significant and useful, the true power of Employee Opinion Surveys can often be seen with a case study of best practices. In November 2005, HR Solutions administered a repeat Employee Opinion Survey for The Breakers Palm Beach, a luxury destination resort in Florida. In addition to generating a notable increase in participation, this world-class resort placed in the 93rd percentile of all hospitality organizations surveyed by HR Solutions. This ranking represents a stellar improvement from 2004 survey results, when The Breakers placed in just the 53rd percentile.

This significant improvement begs the questions, what happened? Which dimensions of Employee Opinion at The Breakers drove such great change? Which action plans had the most impact?

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The Breakers Palm Beach Case Study Request Form

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