Patient Satisfaction Survey
In the healthcare industry, many providers are charged with cutting costs while maintaining high quality service. Patient Satisfaction Surveys are an instrumental component in monitoring your hospital's quality of care in relation to these costs and services. HR Solutions provides clients with the data necessary to understand patients' perceptions, thus initiating positive outcomes that meet and exceed patients' expectations.
HR Solutions partners with each client to customize the Patient Satisfaction Survey to reflect the unique patient population and organizational goals. The Patient Satisfaction Survey also includes a write-in comment section, which allows patients to express their personal sentiments on the care they received. Our consultants will recommend the best survey administration method to achieve the highest response rate possible and ensure your organizational goals are met.
HR Solutions is pleased to provide more information, including sample Patient Satisfaction Survey questions. Simply complete our Information Request Form.
Survey Administration
Each of our surveys can be administered in one of three ways, or in any combination of these methods:
Paper & Pencil - Paper-based surveys are administered using a variety of methods, including business-reply mailings and on-site administration.
Internet - HR Solutions' internet survey services use the most up-to-date software and provide user-friendly features. Telephone support for participants is readily available from HR Solutions.
Telephone - Phone surveys are conducted using either an interactive voice response (IVR) system or with an outbound call placed by an HR Solutions' representative.
We are capable of developing a survey to meet each client's specific needs and have created surveys with as few as 16 items and as many as 120 items, to suit organizational specifications.
For more information about HR Solutions' Patient Satisfaction Surveys, please contact us at (312) 236-7170 or via email at info@hrsolutionsinc.com.
