Quality Surveys

Are you really seeing results from your quality improvement processes? HR Solutions' Quality Surveys are a valuable method for appraising your quality improvement efforts, providing "actionable" results in a more productive, less time-consuming manner than countless committee meetings. Our Quality Surveys enable you to assess the quality of your organization's products and/or services by viewing the process from different perspectives.

Results

The HR Solutions' Quality Surveys will allow you to:

• Understand where your quality improvement efforts are succeeding.
• Involve employees in quality improvement efforts from the beginning of the process.
• Pinpoint where quality improvement needs to occur.
• Improve your customer satisfaction with increased quality.

Dimensions

Each item in the survey is combined with other related survey items to produce dimensions. The survey solidly measures the following key aspects quality:

• Overall Quality Benchmark
• Commitment to Quality
• Support
• Motivation
• Communication
• Measurement of Quality
• Performance

HR Solutions also gives you the choice to create your own customized survey dimensions, which accurately measure topics of particular importance to your organization.

Supplement

The survey also includes a Custom Question Supplement, which is optional and is provided at no additional cost.

Write-In Comments

HR Solutions' Quality Surveys include a write-in comment section, which allows your employees to make two suggestions which they feel would have the greatest impact on improving the quality of care and service offered by either their department or the organization as a whole.

For more information about HR Solutions' Quality Surveys, please contact us at (312) 236-7170 or via email at info@hrsolutionsinc.com.